Heritage on the Marina is proud to be one of San Francisco’s premier Life Plan Communities. It is a non-profit organization owned and operated by the San Francisco Ladies’ Protection and Relief Society, one of California’s first philanthropic organizations, established in 1853.

Our Mission

The mission of the San Francisco Ladies’ Protection and Relief Society is to be an innovative, charitable model for serving the needs of seniors, and to utilize its resources and expertise to serve the San Francisco community.


Heritage on the Marina is owned and operated by the San Francisco Ladies’ Protection and Relief Society, one of the City’s oldest charitable organizations.


Marked the organization’s formation “to render Protection and Assistance to strangers, to sick and dependent Women and Children”. For the first three years the Society focused on boarding women in benefactor’s homes, while also operating an employment agency to give women jobs and wages


Established their first dedicated care home on Franklin between Geary & Post. Image courtesy of Western Neighborhoods Project / OpenSFHistory.org


The government mandated foster care as the preferred choice for children, and the “Ark” closed down. The need to care for San Francisco’s elderly women was now more pressing than ever.


Heritage on the Marina’s current land site was donated by another generous benefactor. Julia Morgan, a famous architect best known for her work on Hearst Castle, was enlisted to design a home to provide convalescent care to San Francisco’s elderly women.


The building was completed. Sisters Edith and Lucy Allyne, direct descendants of San Francisco pioneers, donated half the funds to purchase apartments on an adjoining property to house members of the home’s staff.


The need for convalescent care declined. The Ladies’ Protection and Relief Society merged with the Crocker Old People’s Home, and they began offering Life Plan contracts. After the merger, Captain Barrett Hindes, President of the Board of Trustees, led the Board in determining the name for the newly-focused organization.

The San Francisco Ladies’ Protection and Relief Society continues to be a vital force in responding to the needs of an ever-changing city.



Mel Matsumoto was named Interim CEO by the Board of Directors in April 2020, to provide experienced leadership during the transition to a permanent CEO.  He has over 40 years of executive experience in the field of aging.  Prior to joining Heritage on the Marina, Mel was CEO of Channing House in Palo Alto, Executive Vice President of Masonic Homes of California, Vice President of Project Development at New Life Management & Development, Vice President of Operations at Northern California Presbyterian Homes & Services (now  Sequoia Living), and Executive Director of The Redwoods in Mill Valley.

Mel received his Bachelors degree from Yale University and a Certificate in Applied Gerontology from San Francisco State University.  He has served as a leader in various volunteer groups, including Chair of the California Association of Homes & Services for the Aging (now called LeadingAge California), member of the Board of Directors of the American Association of Homes & Services for the Aging (now called LeadingAge) and Chair of the Association’s Commission on Ethics.


Ken Donnelly is currently serving in his role as Chief of Strategy as of April 2020.  Prior to this, Ken was appointed CEO by the Board of Directors and started leading the organization in July 2012. He has 30 years of non-profit, executive level experience. Prior to joining to the organization, Donnelly served as Executive Vice President and CFO at Institute on Aging, CFO at Mount Zion Health Systems, Inc. and Director of Finance at Conard House, Inc. all located in San Francisco. He also served as Assistant Controller at Motion Picture and Television Fund located in Woodland Hills, California. Donnelly has a Bachelor of Science degree in Accounting from the University of Oregon. He currently serves as President of the Board of Directors for Bethany Center Senior Housing, Inc. of San Francisco and Vice Chair of the COVIA Affordable Communities Board of Directors. He also serves on the LeadingAge California Finance Committee, and is a member of the Cornerstone Church of San Francisco.


Joe Conroy has been the Controller at Heritage on the Marina since April 2012. He was previously the Chief Financial Officer at Insurance Educational Association, a non-profit organization dedicated to creating and providing educational training to professionals in the insurance industry. Prior to that, Conroy held various finance positions over a 20-year span in corporate and business segment areas at Fireman’s Fund Insurance Company. He has extensive experience in both the for-profit and non-profit business sectors. Conroy holds an MBA degree from the University of San Francisco.


Janet Howell has been the Director of Marketing and Admissions at Heritage on the Marina since 2013.  Janet brings over a decade of marketing experience in the field of aging.  She was previously the Director of Marketing and Communications for five years at Institute on Aging, a local non-profit organization dedicated to providing services to older adults in the Bay Area.  She holds a degree in Marketing from San Francisco State University and is RCFE certified.


Hanh Ta serves as the licensed Nursing Home Administrator, Operations Director and Compliance Officer at Heritage on the Marina. Hanh brings 20 years of experience in the field of healthcare as a nursing home administrator and Senior Compliance Consultant. As a licensed nursing home administrator, Hanh has achieved a successful track record of positive state surveys with Department of Public Health, Department of Social Services, JCAHO accreditation, and HUD inspections. Hanh holds Bachelor of Science in Biochemistry from the University of California and a Master of Science in Gerontology from the University of Southern California. Hanh earned a law degree giving her a broad background in which to promote compliance for healthcare operations, deliver compassionate care to her residents and collaborative leadership for her staff. Hanh currently serves as Vice President for the Golden Gate Association of Health Facilities, Chair of the CAHF GR Regulatory Subcommittee, member of the CAHF GR Legal Subcommittee and is designated as Certified in Healthcare Compliance (CHC) and Certified in Healthcare Privacy Compliance (CHPC) by the Compliance Certification Board.

Board of Directors

David Gruber, Chair
Deborah M. Avakian, Vice-Chair
Connie B. Tiret, Treasurer
Tony Hanley, Secretary
Charles Dicke
Susan Gearey
Lewis R. Gridley
F. Scott Hindes
Margaret Jacobs
Dennis Mooradian
Patricia T. Otstott
Laura J. Pilz
Leslie L. Van Houten
Laura Wagner

Financial Reports